Targets
Editable here — applied live across every RSD dashboard.
Launch Playbook Anchor
Every publisher's playbook is keyed off the first Monday after KC training.
Task Manager
Add or remove tasks in any phase — changes apply to every publisher's launch playbook.
Teach contract filling out correctly
Teach how to upload signed contracts into the system
Walk through the full ads training module
Explain ad submission deadlines and when ads can go live
Explain the editorial support role and why it matters now
Begin editor search — screen for right fit and profile
Train publisher on how to manage and onboard their editor
Teach how to upload ads into the production system
Walk through the full designer back-and-forth workflow
Confirm publisher can complete this without assistance
Actively help get all ads into the system before deadline
Be available for publisher questions throughout launch week
After deadline closes: debrief and teach the full launch process
Teach the ads submission & revision process with designer and client
Train on the ads list report — how to read and use it
Walk through A/R report — what aging means and how to manage it
Train on commission report and costs breakdown
Teach aging summary — declined cards and outstanding invoices
Month 1: Biz Dev still heavily involved — guide every step
Month 2: Publisher leads, Biz Dev checks in and corrects
Month 3: Publisher fully owns process — Biz Dev audits only
Confirm publisher routes issues through support (not Biz Dev)
Same process applies for takeover publishers
Begin assistant search with publisher
Require Culture Index profile — must be Organization or Research tier
Submit candidate to City Lifestyle for approval with documented reasoning
Onboard approved assistant into publisher workflow